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After your order is confirmed, you will receive your parcel in 20-25 business days however delivery times cannot be guaranteed. Please contact with our customer service representatives if you need expedited delivery.

We will send you an email once your order has been dispatched; containing details on how to track your order online.

We are not liable for any delays and/or failures in delivery if we cannot gain access to the delivery address or under any other circumstances beyond our reasonable control.

Delivery Time

Total Delivery Time is based on the time it will take to tailor your dresses + the time dispatched to you. There are different processing times for different items. You can see more details as followings:

Standard Order: Generally speaking, it will take 19-22 calendar days for professional dressmaker to tailor your dresses. Also it will take about 1 -3 calendar days for the finished dresses to travel to the destination.

No matter whatever the situation is, we will always send you the item before the delivery deadline, and try our best to negotiate with the related delivery companies to take your case as priority.

Delivery Methods:

We will deliver your order DHL/ RPX/DPD. According to credit cards clearance, address confirmation and availabilities of our products. Our customer service department may need 1-3 working days to process your order. So please wait patiently.

Order Tracking:

The tracking No. of your parcel will be sent to you after your order is delivered. You may use it to check the status of your order online.
http://www.dpd.co.uk/tracking/tracking.do
http://www.dhl.com/en/express/tracking.html
http://www.rpxonline.com/

Delivery Charge:

Our delivery charge is $20 per order (will be converted to the local currency based on your choice). We offer fixed delivery charge for every single order which will be auto-added in the grand total when you send payment, no matter how many items are purchased.

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