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At qqdress, returns are easy due to 30-day satisfaction guaranteed free return policy. We strive to offer the best shopping experience, including fast and hassle-free returns. Please contact Customer Service to process your return.

Products with quality problems

We guarantee all of our products against material and workmanship defects within the warranty period 30 days. We can offer you an exchange, repair service. We will be responsible for all shipping fees.
Any item marked Closeout or Final Sale cannot be returned or exchanged.
Merchandise can be returned within 30 days of delivery date.
All items must be in original condition with tags.
Original shipping charges will not be refunded
QQdress.com is not responsible for return shipping charges
Returns can be made via any shipping service (UPS, FedEx, USPS, etc.)
A copy of the packing slip must be included with the return
If the packing slip is not included, please include the following information:
Name
Order Number
Email Address
Items Name Returned and Reasons

Exchanges

First place a new order please, after we receive the items you returned, we will refund you. It is the most convenient and fastest way to resolve this issue.

Refunds

All refunds will be issued to the credit card used for your original purchase. Please allow up to 7 business days for the refund to be processed. We'll email you a refund receipt as soon as the refund is complete.

Where do I need to return products to?

Customers will need to send their products to our warehouse in China. The shipping address is 806 Block B in Anhui International Business Center, Baohe District, Hefei Anhui, China. In the near future, we will have warehouse in global. We are striving to offer you convenient, easy and fast purchasing experience from us.

If you have any questions in regards to your return, please contact our customer service or email qqdress@hotmail.com and we will promptly assist you.

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